I had 110 million chips disappeare in a two hour window between logging out and logging back in. After contacting customer service via e mail, calling them on the phone, I get a response after three days has passed. The resonce: ” because we cannot prove this was a hack your chips will not be restored” I then asked: ” what happened to the chips during that two hour window?”. That question, though asked repeatedly went ignored and unanswered.
Not being a huge conspiritorialist I’d be tempted to think I just got a really bad customer service rep assigned to me. But after googling this subject and finding so many other people this has happened to I decided to dig a bit further. I found a 2009 video of Mark Pincus their founder exclaiming; ” I needed to raise fing revenue now so I did every horrible thing in the book to do so.”. I also found articles describing how he stole ideas from other companies then marketed those companies out of existence.
Where there’s smoke there’s fire. I wonder now if I haven’t run into a company culture that seeks to profit by harming others? My incident by itself is nothing, I should just move on and forget about this awful company, but I hate unethical companies. I feel the call of Network: “I’m mad as hell and I’m not going to take this anymore.” I have complained to the BBB along with about 1600 others, yet they stll have an A rating? Apperantly they need more complaints?
I have also complained to the California Attorney General, this may prove more profitable since theyre not relying on voluntary business membership fees. I’m also going to complain to the FTC. By myself I’m just one guy yelling in the wind. But…..if we all do this together we become an army that cannot be ignored. I encourage the rest of you that this has happened to to follow my path and complain to the same entities.
Are You Upset Or Frustrated At A Business?
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