Worst Service at Burger King Restaurant

Posted: December 20, 2011 at 4:38 pm

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I just went to Burger King and waited at the drive thru speaker for about 15 minutes behind two cars, who were also waiting. There was one car sitting at the actual window waiting on food. I was looking for a way to exit when the cars started to move forward. I reached the ordering speaker, stated my order and pulled forward. I reached the window where I was to pay for my food and they had over charged me I felt. My store number was 15180 and my check number was 1594 at 8:58, 20Dec11.

I will not go into the money details, because it was fixed, but my problem was the food. My sandwich was so greasy that it was a big dough ball, dripping with grease or moisture or something so bad that I did not eat it. My hashbrowns were soggy and my “value drink” was half full. My solution, I drove to McDonalds and bought a new breakfast. You all should seriously take a look at this Burger King. It is on a military installation feeding our troops and their families.

I live and I love Burger King food. But every time I go to this one store on Third Avenue SW they never get my food right, I always have to return my food because they forgot to put something on my burger or they put too much mayo or they put cheese on it and I did not ask for cheese. I eat at Burger King about 3 to 4 times a week and I am disturbed about the service that is given. It seems that the young men who work there are not serious about there jobs.

I am angry, disgusted, and tired of spending my money to be disappointed when I go to look at my burger and it is not how I ordered it. I don’t want to stop eating at Burger King, but I will find somewhere else to eat if they can’t get it together. Thank You

Shouldn’t the food quality be decent? Lunch is better than the breakfast, but the breakfast service and food is the worst in the area.


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