I applied for a Woolworths card using activate.searscard.com at the beginning of January. After a couple of days they phoned my employer to confirm my employment as well as my salary. The lady from Woolworths could not get hold of our Admin Manager (HR) and instead started confirming all my personal details as well as my salary to the first person answering the phone, a colleague. She still asked my colleague what her position was and after confirming that she is just a Custody Clerk, she still kept talking and confirming my personal details. I eventually received my Woollies card in the post as promised.
Signed the card and went to the neares Woolies we have to purchase some items. The lady at the till took my card, swiped it, and the transaction went through without any trouble. I just came from an Engen garage with a Woolies store where I tried to buy a salad. There I was informed that I’m not able to use my card as this is a NEW CARD and that I have to go to THE BIG WOOLWORTHS to purchase a salad after visiting activate.searscard.com.
I mean really, a salad and I have to drive all the way to A BIG WOOLLIES because my CARD IS STILL NEW. Why did the same thing not happen at my SMALL WOOLLIES, THE FIRST TIME I USED THE CARD???????????? That would have made sense!!!!!!! So please URGENTLY advise what I need to do to USE MY CARD AT ANY WOOLLIES, BIG or SMALL, and not get embarrassed EVER AGAIN by someone at the TILL telling me that I can’t use this card because it is NEW!!!!!
As a new customer I have not had a very pleasant experience with “Woolworths”. I asure you that I will definitely never refer a client to you ever, as I have no good service to BRAG about.
You might think that you are “The BEST”, but believe me, there’s a lot better out there when it comes to service. I never had that problem with EDGARS, (instead they reward their clients and actually want you to shop there) and Mr. Price( where I got my card immediately and can use it at any Mr. Price, BIG or SMALL, SPORT OR HOME). If I knew what I know now, I would never have WASTED my time applying for a Woollies card!!!
I expect you to have the decency to get someone to phone me and tell me how to fix this problem with this card, and I want someone that is going to deal with the problem, and not just confirming that they received my complaint and someone will contact me shortly about my issues with activate.searscard.com.
WOOLWORTHS OWES ME THAT!!!!!!!!!!!!!!!!
Are You Upset Or Frustrated At A Business?
- woolworths staff discount card activation
- how to activate woolworth cards
- woolworths discount card activ
- woolworths staff discount activation