Walmart Letter of Complaint: Walmart 1 hour guarantee

Walmart one hour guareentee is false advertisement. I got to the store @ ten thirty. First off they try to thruw to off if you were running late the electronics weren’t even in the electronic department, it’s like you had to go on a scavenger hunt to find what you were looking for. When I got to the aisle in the grocery department a guy told me that they had already passed out the other 500 TVs and handed me a gift card. I had to pay for the tv upfront that I did not receive, but I was content with that. The part that upsets he has that you MUST pickup the tv where you purchased the gift card. I chose to drive far out to avoid too much chaos. When I tried to contact Walmart to change the shipping placevtheyvtold menu couldn’t do so because it was in that stores inventory. If that was the case I would have a tv instead of a gift card. I am very disappointed in walmarts customer service to resolve this matter



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Tags: walmart one hour guarantee customer service

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