i called walmart in lugoff camdrn sc to see if they had a set of tires for my car . i was told yes but when i drove 22 miles i was told they could not fine them. so i then asked to call hartville sc to see if they had the tires i was told yes so i droved another 35 miles to their store at the counter i waited in line ask them about the tires they had 6 so they filled out the paper work to have them installed.iwent shopping in the store and about 30mingtes latter they paged my husband name donnie catoe to come to the auto parts.
when i got back there i was told that they could not changed my tires because my car had a sensor to let me know that air was low and walmart would not let them change my tires because they would have to reset the sensors and they did not have the tools to do the job.this took8hours and still no tires .atleast say they could say they were sorry .does walmart know the price of gas these daynot counting my time .needless
to say will be doing my shopping else were from now on .to bad kmart does no have a auto place.walmart has got to big now and dont care about the everyday people anymore……
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30 March 2012, Wal-Mart, one of the most profitable and technologically advanced retailers in the U.S. engages in the decades old illegal activity of “bait and switch.” Bait and switch is a scheme in which a retailer advertises a product at a lower price but then attempts to sell the product for a higher than advertized price once the customer is in the store. Because the customer is already in the store and is presumably busy and motivated to move on, the customer often makes the impulse decision to pay the higher price just to avoid any further “hassle.”
Bait and switch is and has always been illegal. Here’s how Wal-Mart does it:
Let’s say your computer screen breaks (as mine did) and you need a new one immediately. It’s late at night. No one else is open and, using your second computer, you check Wal-Mart’s Web site to see if they have a suitable replacement product at an acceptable price. If you like the product on their Web site and you are okay with the price, Wal-Mart has you enter your ZIP code into their Web page. Wal-Mart uses your ZIP code to direct you to the closest store that has your desired product in stock. Wal-Mart’s computer even tells you the number of product units in Wal-Mart’s current store inventory.
It stands to reason, given Wal-Mart’s computer sophistication, that if they can tell you the number of unit in stock they can also tell you the unit selling price. But they don’t. They lure you into their store with an arbitrarily low price. When you arrive at Wal-Mart the in store price is higher.
When you complain, a store employee explains that the price that you saw on the Web was a Web exclusive and that you would get that price if you ordered the product from Wal-Mart’s Web site. The counter argument is that this makes no sense since there are hundreds of on-line retailers with extremely competitive prices and they typically charge no sales tax. There is typically little incentive to purchase anything from Wal-Mart’s Web site. No, the real reason you went on Wal-Mart’s Web site was expediency. You needed a replacement product at that moment and you thought that you found a good deal from a reputable store.
After I left the store, I called and complained to a manager. After passionately arguing my case, she finally agreed to refund the difference. The bait and switch practice goes on to this day at Wal-Mart stores throughout America. This is shameful from a company that holds itself out as being honorable.