I was a Walgreens customer for about 20-25 years but no more. I recently asked my Dr. to call in a prescription for nose spray at the Hermitage, TN Walgreens, and I know for a fact that he did call it in. In a few hours, I call to see if it was ready to be picked up and they told me that it was never called in. Four (4) days later, there was a message on my phone saying it was ready. I told them what they could do with it. I called in a refill for eye drops (2 different kinds) and had a friend pick them up, when I opened the sack, there was 3 of the same kind.
I was in the store in downtown Nashville where I frequently did business and asked to use the restroom and was told that it was for employees only.
I’m sure that my business meant nothing to Walgreens, so I now go to Rite Aid. I have worked as a receptionist 25 years for a law firm and if I ever treated a client as I was treated, I would NOT have a job.
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I agree about walgreens. THEY ARE HORRIBLE!! they wanted to charge me $25.00 for a generic prescription THAT MY INSSURANCE COVERED because they said it was not covered, meanwhile I called CVS to find out that it was $11.00 AND that they take the insurance. I believe walgeens only cares about filling their pockets. They need to be taught HUMAN Etiquette. I just hope for all those pharmacy people who treat us like crap, the day comes that they get it 10 times harder then they gave