To Whom It May Concern, Today I went to the Walgreens located Jefferson and Main in Newport News, VA. I purchased several personal care items and attempted to use coupons.
Two of my coupons were for buy one get one free shampoo products, the cashier took my coupon, range up the products and then changed the price of the coupon from 3.99 to 2.74. I have never had any facility change a price like this..including other Walgreen stores.
When I questioned the cashier about this she was very short, rude and to say the least..embarrassing. I also had 2 coupons for Brut deodorant, I offered both my coupons and the woman told me I could not use both coupons because it was a BOGO offer.
I know that it may seem like a small complaint and a small amount of money, but I was embarrassed and feel that this was against policy. I did not see the manager around and I was so uncomfortable dealing with this woman, that I did not want to be in the store any longer than I had to.
I will not be returning to this Walgreens ever.
At one time, I thought Walgreens was one of the better drug stores in the area, after today’s experience, I will find other options for my prescriptions and personal needs.
Are You Upset Or Frustrated At A Business?