Walgreens pharmacy’s customer service is horrible. I called a prescription in 2-3 days early and it wasn’t filled. To make it worse, I wasn’t called. i had to call in to find this out. And when I got upset, the person on the other end of the phone was very rude. I asked for the manager and was told she would be coming off of vacation on Monday. When she called me on Monday, she was very defensive and blamed the doctor. I am tired of this “defense.” I DON’T KNOW whose fault it is and I DON’T CARE. I thought I WAS THE CUSTOMER!!!!!!!!! Anyway the manager (Greta Roos at the Metairie , LA Walgreen’s) could have CARED LESS. What happened to Customer Service?????? I will look for a company that has good customer service.
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- gallatin tn