I want to tell that we have already a car of Volkswagen brand name vento . its registration no. PB11AT-0314 Its chassis no. WVWL10606BT018859. it have a problem that it’s AC controller has Faulted & co. workmen at Bhagat Autos at patiala repaired it temporarily & said that its controller is dead the new one is not available presently. They told us near about 80days ago when the part will be available in our stock godown we will inform you immediately, but there is no any information given by them till. We called so many times to Volkswagen service manager he always replied us the part is not available.
We also called at your customer care toll free number 18002090909. We register our complaint at this number & they registered our complaint & gave us a complaint no. CAL9733. Dated 3-dec-2011. After some days 14-dec-11 we call again to know about complain they told us that your complaint has been forwarded to high level. We call Volkswagen again & again 17-dec & 21-dec on regular basis but they replied same.
At last I told something that your co.`s service is too cheap. It is not well business for a MNC co. your service franchises cannot available a minor part of a car. If our or anyone’s major part has been faulted our car has valued scrap. If anyone ask about Volkswagen. I will advise him to never think about that co. car.
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