My father has a contract with you that was done over the phone. The one is for R135p.m and the other is for R107. We had the phone for +-6 months when we got a call from vodacom that stated the contract includes a laptop and internet, my father said he did not want it because he is a pensioner and can’t afford it but the the guy told my father that it was free and you only pay for the internet when you activate it. The first month we did not pay for the laptop or internet but when the second invoice came we had to pay R120 for the laptop and R249 for the internet (wich was activated without our permission or knowledge). We have been through the hole vodacom help centers witch is not so helpfull because according to one of your own workers its a scam that vodacom does and they only target old people. I don’t want to hear its not your problem and that its another company, your logo is on the invoice we get every month. I am really sick and tired of this and i want this sorted out ASAP. If i dont get a responce i will go to a laywer and see what i can do to fix this. I dont want numbers to phone because i only waste my time you never give a service only another number, its your problem and i think you should fix it that is what CUSTOMER SERVICE is right? Can i please get a responce before the end of the week(friday).
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