called dish customer service, for no reception. i told them i only had dish for 20 days & if this continues, then i don’t need the dish- if i can’t get reception. the told me the would give me a credit for the month, the i get bill asking for that month & a late payment. they tell me there is no credit for 1st month, i told them i called & talk to their rep. & they say they have no notes stating that. so because the poor customer service people can’t do there job it’s the customers job to do!!!! the wanted to know what date & time i called, told them they are calling me a liar & won’t put up with their BS & said then disconected my service- suprise they said i have a credit know!!!!
why should i the customer go through all that to get a credit they offered to me , then not get the credit-until i got mad!! i find it BS that another american company has sent their customer service to india where i can’t understend them ( i’m sure that why the corprate guts did it & save millions of dollars to pad the there pockets,) i’m tired of hearing we are world wide, but yet they take tax breaks for sending american jobs overseas (CROOKS)I DON’T WANT TO HEAR IT’S JOBS AMERICANS WON’T DO, I’VE WATCHED ALL JOBS WE ALL USE TO DO PAY HALF OF WHAT THEY USE TO( DO THE RESEARCH I’M RIGHT ) WELL LET THE CEO’S & ALL THE OTHER MANAGEMEMT DO THEIR JOBS FOR A FLAT $50,000.00 PER YEAR & SEE IF THEY CAN LIVE WITH IN THEIR MEANS.
Subscribed to Dish Network back in Aug. of 2007 then cancel a couple months later and payed all due fees for early termination thus keeping the equipment since now i own it. Upon trying to re-establish service now on Aug. 2011 i’ve been told by Dish Network customer service that my equipment purchased back in 2007 is been use by someone else or another account holder. But i live alone and my equipment has been in its original box since 2007. So by asking around i was told that Dish Network probably used my personal information in order to open an account for an ilegal imigrant who ca’t get a Credit card. How can i proceed about this?
it’s a sorry country when the say this is customer service, when it takes 5 minutes to go through their BS phone system, then their india people can’t speak or put notes in their systems because there not hear!!!! great savings to screw the customer & dish management take their bonuses & laugh all the way to the bank!!! THE AMERICAN WAY HAS PUT US WHERE WE ARE GREED
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I keep receiving 2 or more calles a day that I have not paid my account. I had it set up or a draft on my credit car. It didnot go through . I told them that we will do now by check. They give me a confirmation number. I received daily calls and they leave a number to call and is no way to speak to a person. I checked back and it says my account is paid and that I owe eighteen dollars and suome change.
Once again it is the same thing and I can not speak to a customer representive and now my bill is ninety dollars and they want it now. I plan to do away with credit card debit. I want some one to talk to, not a computer. I enjoy you service and hope continue with you, but, unless someone get back in touch with I am afreid I will pay my bill and that you remove your serivic.