Verizon Complaint: unrealiable customer service

Posted: October 23, 2012 at 5:08 am

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I was suppose to have the movie channels free for three months,only had them for 1 month,and only one 1 tv .They said thats not possible to have it on 1 tv and not the other.I never got the movie channels back,the last time i called i spoke to 4 different people people,i thought i had it finally solved until they hung up on me.I was on the phone that night for over an hour,and i told them that,they didn,t have the decency to call me back.I was suppose to have these until oct. 10th.The last bill octobers even says i had the movie channels,WHICH I DIDN,T. I know when they see that it is me calling they make me wait along time and quite a few times they never answered my, cordless died,that,s how long i was waiting . when my contract runs out i am not going to renew. This was my last complaint,there were more before that.


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