We ask for the late date to file our taxes which would have been October 15. Sent in the taxes on Turbo Tax on the 7th. Got our cash card on or around the 15th. Almost ever week received a couple of envelopes that tells you how to add money to your cash card using www turbotaxcard com, nothing else in the mail, nothing else stating that they closed down the card on the 11th of October and you need to go thru the IRS to get the money that was owed to you.
After 3 tries of trying to activate the card, we call them. First we get the run around and then get told that they shut down and we have to go to the IRS and husbad got upset and talked to them and ask for a number to talk to someone high on the food chain. Was told that they would have someone give us a call the next day. Yesterday came and went, no phone calls as promised. No using Turbotax after many years.
Hello, i have not recieved my refund amount or the turbo tax greendot card in the mail. i called the irs to see what had happened. the irs placed a trace on the card that was supposed to be at my address on 07-22-2011. its been one whole month. no money no card at all from the (www turbotaxcard com). the irs sent me a letter with all the trace info on it. the account#- the trace#-EVERYTHING-i called the bank who issued it out, they told me to call the green dot turbotax line at 1-866-963-1620.
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