I was told if I did get into a two year contract that I would be eligible for upgrade discounts on phones. I’ve been out of contract for years and the only reason I agreed to get back into contract was if I could purchase a phone at walmart. I asked the rep”if I do this will I be able to purchase a phone at Walmart and be eligible to get they’re discount or upgrade specials?” She said “yes”. I asked again ” are you sure they’re not gonna say I’m not eligible for they’re specials because I didn’t do the contract through them?”
She said “No” that I would be eligible for FULL UPGRADES and that I could get a phone at Walmart or anywhere else. I said ” ok because that was the only reason I was considering getting into contract”. I just wanted to get a deal on a new phone, I have had my old Nokia flip phone for years! It does not work that good and well I would like to stay up with technology and wanted to get a Galaxy or sensation, it would really help me with my job.
I’ve been with you guys for awhile and have spent a lot of my hard earned money with your company. I’ve always paid my bills on time,why is so hard to get a lil help to a loyal customer? Why do I have to go through so much and still could not get help for the one thing I really needed. When I went to Walmart they said that I wasn’t eligible, when I called you guys I was told that I was NOT eligible for upgrades or specials! Now I’m in a contract that I feel I was miss led or tricked into just so I would sign on a two year contract.
I’m stiil in the same position I was in, but now I’m in a contract for two years. If you can’t help me, please release me from this contract so that I can take advantage of some other special that would get me into a galaxy phone with instant rebate and or discount.
Are You Upset Or Frustrated At A Business?
- tricked into a phone contract
- is it ok to purchase a phone from walmart