Toys R Us Complaint: very unhappy customer

Posted: October 14, 2012 at 4:24 pm

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I have a birthday party to throw next weekend and I went to toys r us today in Arlington Texas to purchase my daughters presents. I had $200 worth of toys in the basket and I finally found the barbie camper she wanted. Originally $80.00 and it was on sale for $38.00 I was very excited and went to ask an associate a question and she took down the sign and told me it was not on sale it was from yesterday. I was one day off, but I had already added that in my basket and was extremely happy to add that to her gifts. Working in a field that deals with great customer service, I was very disappointed and upset, because that’s the price I grabbed it for and that’s the price I should of gotten it for. Very upset I put everything back and left. I will now have to go to another toy store to find everything I wanted to get her.


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