Toyota in general – Loud noise after shutting off engine

I have complained about this to two dealerships. I went back to toyota dunning in
Ann Arbor and again complained. I think it was the manager who with whom I was speaking ande he explained that it was a pump that cycles after the engine is turned off.
I have again taken to stopping owners of the prius model if in fact they have a noise. Yes, but they all tell me it is a soft whirring noise. That is not what I have. It sounds like a
rusty gear or rusty metal against metal and it can be quite loud. It is always after the engine is turned off and occas when I start it up or just before. Not sure on that one.
The problem with the other sound is that it varies in intensity and I cant figure out the reason, so they dont hear it at the dealership. Someone would have to drive the car for a bit
over a period of a few days to hear it. IT IS NOT NORMAL AND I WANT TO KNOW HOW TO GET SOMEONE TO FIX IT. Clearly it is associated with the pump. Seems to me a small thing to take it out and replace it. A response would be appreciated. This has been happening since I purchased the car this year

Disclaimer: This complaint was submitted by margaret paris on 09/02/2013 at IP address using our toyota in general complaint form. This opinions contained in this toyota in general customer review titled, “LOUD NOISE AFTER SHUTTING OFF ENGINE” do not reflect the opinions of this website.

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