T Mobile Complaint: Horrible Customer Care

Posted: October 21, 2012 at 3:04 pm

Click here to rate

I spent over two hours on the phone with Vesta T-Mobile simply to inquire on why my credit card was charged yet I am not getting service. I was transferred over 6 times and when I spoke with the supervisor Al (Ref # 0119) to ask about this issue, he just told me to call my bank and then tried to hang up. When I explained to him that it was his company T-Mobile that charged me, he again just told me to call my bank and that it was not his problem. He said that I’m wasting his time. I have never spoke with someone in payment central that was as rude and impolite as he.


Are You Upset Or Frustrated At A Business?

Click Here To File A Complaint



Readers who viewed this page, also viewed:

  1. T-Mobile Customer Service Billing Problems My wife and I were with T Mobile for 2 years and we where looking to make a move back to Verizon because the cell...
  2. Horrible T-Mobile Customer Service Online I have been a loyal customer to t mobile for over 6 years. I've had two lines for the last 4 of the 6 years....
  3. More Deceptive T-Mobile Customer Service Representatives On 3/6/12, I contacted T-Mobile directly in an effort to purchase 2 new phones. The agent told me that it was my lucky day because...
  4. Kohl’s Credit Card Review: Horrible Payment Issues Online I made a 251.40 payment to my Kohl's credit account. 7 days later after me calling you saying it haven't gone through with my bank...
  5. T-Mobile Wireless Horrible Customer Experiences My wife's phone has been having issues for the past 2 weeks and doesn't charge. We visited 2 stores in the past 2 weeks and...
  6. T-Mobile Customer Service Won’t Let Me Cancel I am Marilou Neri would like to let you know that one of T-mobile customer services advise me not to cancel my 2 extra line...
  7. contractreview@t-mobile.com: T-Mobile Wireless Contract Review in October I went to a T-mobile kiosk at the Paddock Mall in Ocala Florida. I told the girl I wanted a new free phone...
  8. T Mobile Complaint: I was misformed about my contract My name is queen derrick.I'm writing regarding a contract i had with T Mobile(UK) on the 12 of june 2012.I was misformed about the contract,the...
  9. T-Mobile – Terrible Customer Service Mistakes I have been with T Mobile for a about a year now. However almost every single month I am on the phone with to fix...
  10. Contract Review T-Mobile: the customer service people always lie T-Mobil review team, First and foremost I would like to say that I have never in my life felt the need to write a formal...

Please Rate This Complaint Now

Click here to rate



This review was posted in the T Mobile complaint department.


Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>