To whom this concerns,My son recently moved to Tamaken, Nebraska
we called another provider to see if he would have service where he is working, the representative we talked =
to said he would have service. So since T-Mobile was unable to provide service in that area we talked to customer service and they said it should be no trouble. they also stated that they could waive the fee if I would extend my contract on the other phones for two years I declined that off because our phones have very poor service here in Lexington and calls are being dropped 3-5 times a day. I have recently been charged a $200 deactivation fee because my son has no service where is working and he needs his for phone his job–I am being charged for a service that is not available I would like to have my account credited
Are You Upset Or Frustrated At A Business?