T Mobile Complaint: Did not remove one line after contract was up

Posted: October 23, 2012 at 10:39 pm

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I haVE A FAMILY PLAN BEEN WITH TMOBILE FOR YEARS WHEN MY PLAN WAS UP RIGHT BEFORE BACK IN MAY AND JULY I ASKED THAT THEY DROP ONE LINE BECAUSE MY DAUGHTER WENT WITH SOMONE ELSE,THEY ASUURED ME WHEN MY PLAN WAS UP I WOULD NOT HAVE THE LINE FOR HER,WELL I WAS NOT CHARGED AND NOW I AM AGAIN FOR HER LINE I DO NOT WANT TO PAY FOR A LINE THAT IS NOT USED.I HAVE BEEN A LOYAL CUSTOMER AND THIS MIGHT BREAK IT FOR ME AND WHEN MY PLAN IS UP THAT WILL BE IT .IT IS A TEN DOLLAR A MONTH FEE I THINK YOU SHOULD HONOR WHAT WAS TOLD TO ME.THANK YOU FOR YOUR TIME LOOK FORWARD TO HEARING..ACCOUNT 284114101 Connie Hardy 8426 south 16th tacoma ,washington 98465 ,cell to be removed off plan was 253-8350)
253-228-4675 is my cell


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