My bill usually about 80- each month but lately they have been charged me about 130-150 for using the Internet each month but I didn’t even use it because I only use wifi so my contract is expired in April – so in July I call in. To cancel my account because I get charged to much but then they said that they give me a 100 off my bill and my bill will be less and they would block my Internet but they didn’t tell me that i would have to sign a new contract to get that offer if I knew then I wouldn’t even take it…so about a week ago I call in to cancel my account they told me I couldn’t because I have been signed to a new 2 year contract and if i do i would have to pay 200 each line to cancel my accounting have been with t-mobile so long and now I’m not very happy with this…you know I have been using my phone for 2 year and it doesn’t work good and now If I sign a new 2 year with t-mobile and have to put money out my pocket to get a new phone..when I can go to one of the t-mobile store and sign my new 2 year contract and get a free phone or phone for less….I don’t know if I misunderstood or what but I am not very happy with this new 2 year so I hope I can get back to my old contract and maybe I will go to one of the t-mobile store myself and sign my new 2 year myself without t-mobile customer service do it for me….thank you please reply…..
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