Hello, My husband and I stopped at the Tillamook, OR, Denny’s restaurant. Since I’m allergic to soy, I asked for the allergen listing of all the foods served. Marie was very nice to give me a Dietary menu. I waited for her to come back and explained I need the allergen listing. Marie was very nice to go and try and find it. After a little while, she came back and apoligized for for taking so long (she found it in the back somewhere). After looking on the list, I found something I could have. The Nachos were suppose to have corn tortillas that are “soy free”. Marie was nice enough to write on our request “NO SOY”. When my food arrived, I looked at it and noticed flour tortillas strips.
I called Marie back and she went back to the cook and found they had run out of corn tortillas so he fried up (in soybean oil) flour tortillas and put them on my plate even though Marie had written “NO SOY” on the list. Marie was nice enough to take the drinks and nachos off the bill, however, I was exposed to the soy and had an allergen attack. Not severe but an attack. I’m requesting that your employees be trained on the severity of allergy alerts. This could have been very serious!
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