I have had my PS3 for 3 years now and it has never worked properly from the beginning. It has always given me issues from games freezing, to the system shutting off on its own, then your network being hacked. I now am faced with a new problem; I am no longer able to play on the system. I receive an error code: 80010514. It will not play any of the games that I insert in to the system. I have purchased CD laser cleaning tools to Blue ray cleaning tools. I have restored the system and still does not work. My PS3 has basically become an oversized paper weight. I have been in contact with your customer service dept.
And they want me to mail it in for repairs for some fee. A fee which I could purchase a new PS3 if I chose to make that mistake again! I have owned all the PS game systems and have had problems with most of them in the past but not like I am having now. I have given up on Sony Play Station and through advice of friends and colleagues I have decided to purchase the Xbox. I understand sometimes that perhaps a person may come to possess a bad system but when you experience problems with all three and every time you reach out to the company all I get is the run around.
I believe it’s time to look for alternatives. It’s sad when you purchase something you have faith in because of the name and then when you have problems with it nobody cares to help. YouTube was more helpful then Sony.
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