I had a problem with my Sony cybershot (DSC-W570/NC E37) camera. I registered a complaint with Service center on 11th october 2011. My Job number is WS100903211101100291. serial no.8790592. Service Center Address: NEWSIS sony authorized service centre plot no:6,sidhivinayak society,opp water irrigation office,next to sujata mastani icecream shop, near karve statue,kothrud,pune-411038Phone : 25454163,25434163,25423163. i purchase camera on 6-10-2011 from mahavir electronics 217-220,sobashilp,near ch.shivaji statue kothrud,pune-411029 ph:25388171,25384493
After fourth day we had our function camera flash not worked properly & our program photos are totally black i want to tell you my camera is 16.1 megapixel so it is not satisfied me when I checked up, they mentioned that I will be getting a
replacement within 7 Day.
Till now I have not received the replacement. Every two days I go to their
center and they not speak well & said you go to consumer court,said loudly to customers.they don’t have respect of there customers,nobody give response of current status,Nobody picks up the phone. Nobody takes the responsibility to address my issues.
i will tell you if your service station people behaviour not well its affect on sony reputation in the market. I will appreciate if you help in solving my problem. please give me replacement of my camera as early as possible!
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