Shell 24 Hr Station Complaint: Attitude and false advertising

I called at a shell petrol station on cove road in Fleet in Hampshire at 0445 on 31/03/13 to buy a coffee before i drove back to Durham,the garage was a 24 hr garage as i had enquired the night before to which the staff confirmed that it was indeed open 24 hrs.

I tried the door of the garage and it was locked so i knocked on the door to attract the attention of the gentleman who was supposedly meant to be working.He looked at me and grunted “what”.

I asked if i could get a coffee to which the man replied”no”.I explained that it was supposed to be a 24 hr garage to which the gentleman just shrugged his shoulders.If customers cant access the service 24hrs a day why advertise the business as a 24hr establishment?



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