Shell 24 Hr Station Complaint: Attitude and false advertising

I called at a shell petrol station on cove road in Fleet in Hampshire at 0445 on 31/03/13 to buy a coffee before i drove back to Durham,the garage was a 24 hr garage as i had enquired the night before to which the staff confirmed that it was indeed open 24 hrs.

I tried the door of the garage and it was locked so i knocked on the door to attract the attention of the gentleman who was supposedly meant to be working.He looked at me and grunted “what”.

I asked if i could get a coffee to which the man replied”no”.I explained that it was supposed to be a 24 hr garage to which the gentleman just shrugged his shoulders.If customers cant access the service 24hrs a day why advertise the business as a 24hr establishment?



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Tags: shell complaint department, shell customer complaints, shell complaints, shell customer service complaints, shell garages complaints, shell petrol station complaints, shell garage complaints, Shell petrol station consumer complaint, shell complaint line, shell complaint

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