Hi I have an account on chase bank which is frankfort Il Colorado Ave.
It is near my home so I choose your bank.I am not satisfied with service .
When I was eligible for card that took more then four month to deliver.Every time they told me that I will get in mail in seven to ten days and when I didn’t get it .I had go to bank again and every time they told me it is the post service .I alert post office too .Finally I got it after many visits.It was waste of time ,gas energy anf frustating.I gave them benefit of doubt that may be it was misplace by post dept and did not complain
Again they show their service when I ordered for my checkbook . I had to order check book whiich I did in last week of Jan 2012 and the date before 27 .I was told that I will get in seven to ten days. Chase bank was Late as usual for service .
I made three trips and today is 16 and still I did not have my check book. I want that they should give us good service and as being late in their service not one time but twice,they should give me some penalty. I am thinking to go back to my previous bank which was one mile away but had better service. Instead of talking they should work and show some efficiency
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