I purchased a Samsung Galaxy S2 and a vodacom contract on the 23/01/2012.
On the 23/07/2012 I took it to Vodacom Customer Care in Sandton as they speakers were faulty. I received it back a few days later with a new speaker.
On the 29/08/2012 just over a month later I took it back to them as it was turning itself on and off intitmitantly – they fixed the PC board
On the 15/10/2012 just under 2 months later I took it back AGAIN with the same problem as above (29/08/2012) – still awaiting my phone to be repaired.
It is reaching the stage where it will no longer be under warranty and I will need to pay for all these problems. These problems are not normal and I believe the phone is faulty. Vodacom refuses to replace it and I am constantly without a phone as it is being repaired with factory default problems
I am at my wits end. Please help with a solution to this problem.
I feel that a premuim samsung product it should have been replaced by the second complaint (problem) and not just repaired, this seems to be a problem with this model as I believe.
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