Problems with Costco Laminate and Flooring Installation

This complaint is about laminate and Flooring installation. We contacted Costco and they sent the representatives to measure and install. It took more than two months to install the flooring and carpet.

First she told us the Costco does not handle laminate flooring so we did not have any choice to get the carpet from Costco and Laminate flooring from Bridge Carpet of Coatesville, Pa. She is representing Costco and Bridge Carpet at the same time. In fact she tried to convince us that Bridge Carpet will give us a better deal.

Lastly the installer of Laminate did not finish the job and did not install the molding at the bottom leaving a gap of 1/2″.¬†Although she continues to tell us that she will finish the job but nothing has happened so far.

I can’t believe I had problems with our laminate and flooring installation, especially with a company like Costco. Please watch out if you hear complaints or problems with companies like this beware and check online first for reviews so you don’t end up screwed and out of lots of money like me!



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