Problems with Costco Laminate and Flooring Installation

This complaint is about laminate and Flooring installation. We contacted Costco and they sent the representatives to measure and install. It took more than two months to install the flooring and carpet.

First she told us the Costco does not handle laminate flooring so we did not have any choice to get the carpet from Costco and Laminate flooring from Bridge Carpet of Coatesville, Pa. She is representing Costco and Bridge Carpet at the same time. In fact she tried to convince us that Bridge Carpet will give us a better deal.

Lastly the installer of Laminate did not finish the job and did not install the molding at the bottom leaving a gap of 1/2″.¬†Although she continues to tell us that she will finish the job but nothing has happened so far.

I can’t believe I had problems with our laminate and flooring installation, especially with a company like Costco. Please watch out if you hear complaints or problems with companies like this beware and check online first for reviews so you don’t end up screwed and out of lots of money like me!

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One Customer Complaint about “Problems with Costco Laminate and Flooring Installation
  1. G.L. De Giusti says:

    purchased and installed Sunset Acacia laminate flooring about September of 2013. Problem; we only use BRUCE liquid on it and allow it to dry completely. Yet as soon as one walks on it you can see the foot prints on the surface. We only use BRUCE as told to us by the
    HARMONICS company a few months thereafter. Suspect that their is a film on the surface ( that was inherited at point of manufacture ) that may need a special cleaner for removal. I have another HARMONICS flooring ( blonde )that is marvelous.

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