Pizza Hut Complaint: Pizza Hut Promotes Fraud

Posted: October 25, 2012 at 10:06 am

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I will NEVER order from Pizza Hut again and heres why. My debit card was fraudulently used on 9/6/2012. There were 2 fraudulent charges.on my debit card from Pizza Hut on the same day. Apparently, my card was used to order pizza online. Pizza Hut is supposed to get a imprint of the debit card & view a picture id at delivery to make sure it matches the name on the card. Pizza Hut failed to do so. The reason I know they didnt do it is because my debit card was fraudulently used but it or my id never left my possession. I called the two different Pizza Huts where my card was used & even though I caught the charge within the first two days they were not willing to refund my money & both managers were very rude! I was told that I had to fight it through my bank. In my opinion Pizza Hut promotes fraud because had they followed their own procedures then this never would have happened!


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One Customer Review of Pizza Hut Complaint: Pizza Hut Promotes Fraud

  1. Chandra Delattibodier

    A few weeks ago I sent a email expressing my disappointment of your new 9pcs sliders. Instead of improving the slider, I received a coupon for a free pizza. But first I have to buy a pizza then mail in my receipt and wait for a check refunding me monies that I spent. That is not a solution to pizza hut problem with the sliders. I suggest fixing the root of the complaint, making the sliders worth buying/ eating.

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