I called to purchase the latest Papa Johns pizza hut deal that was emailed to me. A person on his first day of work was left to work the phones in the store alone. He couldn’t get the deal on his computer and kept getting confused about the order but was nice enough to take the order and said he would work out the details.
2 hours later I am still waiting for my Papa Johns order and I have called the local store over 10 times but it goes right to the main ordering line – which is terrible. They can never figure out which store I order from. The last time they sent my order to a store an hour away and when they called to inquire about my address we found out it was the wrong store and I had to start the whole order over again.
This is the worst ordering system and staffing ever!! You have a good product and terrible representation in the Papa Johns store! I order from Papa Johns and have it in 30 minutes and it is correct. On top of that there is never any compensation offered when orders are wrong are late. You need to reexamine your sales skills. It is sad to see that someone with a good product does not care about the customer.
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