I gave my nokia c5 model mobile to nokia care on 26-aug-2011 for software updation in sact communication at madurai. I got job sheet from them and the number of the sheet is 335465550/110826/24. They asked to wait for 15 mins of updating the software, after 10min they called me and told that my phone has a problem of water lock and this service was not covering the warrenty and also they said that if they cleaned the waterlock there is a chance to get dead state. so i threatened and asked them to handover my mobile without doing anything.
They said ok and after sometime they called me and said your mobile was went to dead state and we are not responsible for this, i get shocked and argued with them,but they wont accept anything. finally i called the nokia service number they also didnt give any response. this is an unforgettable action on my life. still i didnt get my mobile from nokia care center…
My complaint about an unhappy servicing Nokia center. Hi, I bought the nokia 5130 c-2 phone from nokia dealer but, the cell phone was getting hang and switched off. For that matter, I went to the centre many times but they gave it back to me every time and said this cell phone is working well , but now my cell phone doesn’t get switch On and my warranty period has also got expired. Then i went to Nokia Servicing Centre,Pandav Nagar, New Delhi. They said to get the status after 5 or 6 days, when I contacted, they also said my phone is working .
But I found it not to be. Well, I was wondering what to do now. I went there and they said that they can’t repair it. Therefore, I urge you to please look into this matter seriously and take note of my grievances otherwise this prestigious company will gradually lose its customer loyalty. Hoping to hearing from you soon.
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