Apparently Netflix is not all about customer service. Unauthorized charges for Netflix services totaling $47.94 were made against my PayPal account over a 3 month period. First, the fact that 2 different accounts were opened and being charged to the same PayPal account each month did not raise a red flag with Netflix. Next, one of the accounts opened had not even been used. I was told by their customer service that they had investigated and determined that no fraud was committed.
The supervisor I then spoke with informed me that she could do nothing for me and to dispute these charges with my bank. My only mistake was not paying close enough attention to my checking and PayPal accounts. It is a sad state that a company like Netflix with a net worth of $2 billion needs my $47.94 so desperately. Personally, I will never use Netflix.
Are You Upset Or Frustrated At A Business?