On 19 Aug 2011 I received a call from ITC who said I owed MTN a huge amount of money. After questioning MTN, I found out that my old contract (which was closed more than two years ago) is still on the MTN system and that there is another fraudulent account loaded with all my details, except for my real address and contact phone numbers of course!!! So guess what, MTN handed me over to ITC and I did not even sign this contract. FICA and RICA is supposed to protect you from all this crap?
I submitted relevant documents to MTN on 19 Aug and received a USD number. I also submitted relevant documents to ITC on 22 Aug, which ITC would forward to MTN for investigation. Until today no one from MTN or their Forensic Investigations Department has contacted me. As to the info which was displayed to me on the MTN system, I could see that all my details were copied exactly as from my old contract, only the address and contact details have been changed.
Who else than MTN has access to this exact same information. SO MTN, who gives you the right to hand me over? I want my name cleared in full at ITC (Transunion) and Experian within 7 days.
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