I have been a loyal windows operating system and office for many years and have conformed to licencing and upgrade requirements and laws. I have recently replaced my laptop which was preloaded with windows 7 Home premium and reloaded all my previously legally licensed software which included microsoft office small business 2010. I have had nothing but problems since relasding Microsoft office and was alarmed to say the least when I searched for a locally based Microsoft accredited support agent, that they required an upfornt payment to address and resolve my problem. I take great exception to this and will not pay as it is a Microsoft problem and not mine or the manufacturer of the laptop. I ask the question. !!!! Why are there always problems with windows or MS office or related programs, which are great when they work but are incredibly frustrating when they dont and it is also NOT EASY to contact Microsoft to resolve the problem. I am self employed and do not have time for this and needless to say sorry that I did not choose the Apple Mac route!!!!!!!
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