I bought Japanese language pack form Microsoft sore on line.
My computer went down and I needed to re-install this software, but I could not.
If you buy on line, no product key is supplied, and I can not down load again.
I called maybe over 10 times to Technical support, nobody can help me.
Accordingly, I ended up to purchase Japanese Langage pack again and install.
First, why you do not supply Product key number if I buy on line?
Why your tech support people do not know how to download this software without Product key since Microsoft did not supply it?
If I have same problem, how can I solve this problem and I can download without calling you many many times and wothout product key?
This problem happened 3 times alraeay, and I ended up to purchsase same software 3 times.
Are You Upset Or Frustrated At A Business?
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