DATE: 31 Oct 2012
TO: Consumer Complaint Department
RE: Infection of My Computer by Your Program
FROM: Ron Sellner, Ph.D
2749 SW Bucharest Court
Portland, OR 97225
Sometime in the last few days your company infected my computer with a program that will not allow me to open some of my Word files without purchasing Office 2010.
This happens with some of my files that I created with Word 97 and saved years ago as well as those people have e-mailed me as attachments. It even happens when I try to open files on an external hard drive.
You are holding my files hostage and I want them released immediately.
Are You Upset Or Frustrated At A Business?