I am regular customer that comes to this location (1946 W. Hwy 30) at least three times a week. As of 05/02/2012 I am Highly Upset and disappointed with the management team there. I recently submitted a complaint via email, and obviously NOTHING was done about my concern because the same thing happened again TODAY…
The manager (CHRIS) whom I had spoken with about two weeks ago concerning my ORDER that was messed up AGAIN. I called this same location and spoke with the manager(Chris) to inform him that my order wasn’t correct, and once again he was RUDE, and took his time coming to the phone.
And as of 05/02/2012 the same incident happened. And one employee explained to the manager that she was working the night I called to talk with Chris. I’m very concerned about this location because I’ve been having the same COMPLAINTS and nothing is being done about it.
I just want a CONCERNED person to explain to me what Burger King’s policy is, because apparently its legal for them to continue to treat me the same way. If I’m driving 1 1/2 from work, and I’m stopping at Burger King for dinner, I expect for my ORDER to be CORRECT…
I am HIGHlY ANGRY with the way I’ve been treated, and something needs to be done about it soon… I’m not a customer that’s trying to cause problems, I just want my order to be correct when I come there!!!
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