Due to the line of work I am in, I have to work several Saturday’s as well as public holidays. Mc Donalds on the P91 road in Kempton Park, is en route to my place of work. Because they are 24 hrs, I usually buy breakfast items at this Mc Donalds. I really enjoy the Chicken fold over wrap and prefer this item to any other on their menue. The Chicken fold over contains lots of lettuce and two tomato slices amongst other contents.
My complaint is that the lettuce leaves are not fresh. You can smell that the product you are about to eat contains some spoilt food. The tomato slices are also not fresh, they smell sour. One bite of the Chicken fold over is enough to make you not to want to support Mc Donalds. This morning I thought, ok, I know that the fold over is not as fresh as it should be, so I opted for the MC Chicken burger and I also selected the Sausage MC Muffen.
The service was really fast (under 30 seconds), while I was paying for my order, the parcel was already dangling at the collection booth. When I took it, I could smell the lettuce leaves…. Upon taking the first bite, I could taste the spoiled leaves, when I opened it, I found wilted yellow to brown lettuce leaves mixed with fresher green pieces umongst the thick mayo layer.
Aargh………. Luckily I still had the Sausage McMuffen to eat. The bottom line is, don’t eat anything with lettuce or tomatoes on it from Mc Donalds P91! Eat what you don’t like much seems to be their motto, at least, this is the message I got.
Can someone please investigate this complaint, I have experienced this problem multiple of times and if Mc Donnalds P91 can resolve this issue, I know that they will retain and gain more loyal customers.
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