Within 6 months of purchasing a Maytag Refrigerator the auto defrost unit had a malfunction. Six weeks later and 4 service men later our refrigerator is still broken. We have taken 4 – half days off of work and lost out in over 400.00 in wages not to mention the food we lost during the initial breakdown. Maytag has no intention of fixing the issue let alone reimbursing us for loss of wages nor are they willing to replace the refrigerator even though it is covered under warranty. The only thing they offer is to continue to schedule service calls for which they tell you someone will be at your house between 1pm – 5pm and that results in MORE TIME OFF WORK not only loss of wages but now jeopardizing employment all together.
So unhappy, the fact such a well known company can do business this way surprises me more than anything else.
Are You Upset Or Frustrated At A Business?