Macy’s Complaint: Engagement ring disaster

Posted: October 17, 2012 at 3:57 pm

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My fiance bought my ring a little over a month ago and yesterday we went to go get the ring resized. The jeweler informed us that some stones were missing and chipped. Missing and chipped on a $1400 ring are you kidding me? So I went back to Macys to complain and they told me its after 30 days so they cannot do anything. I kept asking and begging them just reorder the ring in my size with all the correct stones and they said they would have a manager call me today. They still haven’t called. This is the ring of my dreams and the happiest time of my life, I bought it at Macys in confidence that it would be perfect. But they have just been rude and uncooperative. At this point i just want my ring in my size…too much to ask for? I dont think so.


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