Went over to Lowe’s in Norwich NY to pick up a electrical box which was out of stock a week before the service person in electic department had told us we could up grade our 100 amp box with a 125 and they would be in the following week so went over to pick one up today got there an didn’t find the one which had been recommended so ask for the service person by name. waited for about 20 mins and was ask if we had been helped during this wait by two other employees we told each who we were waiting on and both had called him.
after the last call another service person from electrical came over acting like he was agravated to have to help us he was very short and some what sarcastic when we told him what the other service person we had talked to said he said the guy was wrong and we could not use that box . He was not willing to listen or even check with the other person we had told him about , At this point we were thinking either one of them knew what they were talking about so we left the store and the whole attitude of this man had made our shopping at Lowe’s that day over.
Would be nice if all the employees actually knew some thing about the department they are covering. makes us wonder about the other departments now maybe some real training is in order and also some attitude ajustment is in order they need to at least act like they want to help. Totally disappointed in this store.
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