I returned a gift item with the receipt(but the person who purchased the gift paid with her kohls credit card.)The lady at the return desk said she credited the the person who purchased the gift . I said it was a gift and she said what did you expect, this is the way we do it. I said so I’m out a gift. I figured she was new and figured she needed more training. Another lady at a different window heard what was said and told me she could give me in store credit which was fine .
So I said to the Lady that(I figured was new ) are you new? She said no she’d been there 13 years I said well Kohls needs to give more training! She was soooooooooooo rude I’m thinking why is she in customer service .It was a bad day at Kohls . After I spent the in store credit the cashier instead of handing my few dollars back she laid it on the counter and shoved it at me. I can’t believe these people work for a business that relys on the public for a paycheck.
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- gift receipt price code 212-159 kohls
- if you return item to kohls with gift receipt