My fiance’ and I come to kohl’s maybe once a month on average, sometimes separately, and every single time we visit kohl’s we are intolerantly badgered about opening a kohl’s card! I said NO the first 3x stop harassing me! Today was the last draw; I felt insulted and agitated. I just came to look for christmas gift ideas and I was pestered for 5 minutes about the discounts, etc. I know what it is and if I want it I’ll say yes at the register; if not, leave me alone about it!
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I have been an employee for over three years at Kohl’s, and I can tell you that most of us are pressured to get as many credit card applications a day as we can, whether we want to or not. I know your experience was very frustrating and I always cringe when my bosses push me to get credit applications. I believe that the last thing our country needs is more debt, and I hate having to ask my customers to open Kohl’s cards. Kohl’s employees are trained and pressured to solicit credit and not stop at a polite “no thanks” from the customer. I am very sorry you had to experience this, I wish I was able to apologize to all of the customers I had to solicit from.
Please don’t be mad at the employee’s for asking about credit cards. They are pressured into this practice by their bosses and they don’t care for the practice either. I am one of them so i know.
Every Customer, Every time will be asked if they have a Kohls Charge and if they would like to apply if they don’t. Employees are required to ask, it is on the guest survey and part of the employee’s performance review. The only thing in the guests favor is the Kohls charge can save you a lot of money in the store – 10-30% discounts once a month and you can stack the savings combining kohls cash and $10 off coupons all on the same purchace with clearance items too,. If your diligent you you can turn right around and pay off your Kohls CC purchase at the register with cash or check and never see the interest or late fees. It works if you do it right.