To Whom It Concerns:
I love shopping at our local Kohl’s in Niles, Ohio except for one thing….the temperature in that store is too high!!. It is so uncomfortablly hot in that store beginning around the end of August (guessing when the heat is turned on) and on until summer (when A/C comes on) that I have had to leave before I wanted to because I felt sick from being overheated. I have complained a few times at the register and have gotten the same response…..”we hear that all of the time.” The last time I was there, I mentioned it to the clerk, who said the same thing in response, and I told her I was surprised nothing was being done about it. She told me that it most likely was because the complaints never went further than that store and never got to corporate. That is why I am sending this complaint to you. You have to be losing business at this store because it is so hot in there during the fall and winter months that no one can stand it. I have seen people wiping sweat off of their faces while shopping in there. It is also foolish to spend so much money on overheating the place. I hope that you will look into this because I am tired of having to cut my shopping short due to the store temperature.
Mary L. Bble
P.S. My 19-year-old daughter also complains of how hot it is in there, so it is not just me or my age.
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- store temperature retail