Jcpenney – Delivery Service

I purchased a mattress, headboard boxspring and bed rails for my 82 year old father to be delivered and set up as I am in California and my dad lives in Illinois. The delivery service dropped off the bed July 6, 2013 and did not put it up. My 82 y/o father cannot assemble the bed. It is now 8/29/13 and the bed is still in boxes. I ordered a bed about 3 years ago for myself and the delivery guys were so nice and set up the bed for me, a 54 year old female. That is why I purchased one with your company for my dad. I don’t know what to do because I cannot get on a plane so that I can set up the bed for him.

I would like for someone to pick up the bed and deliver it back to your store. My name is Amelia Frazier, account number #349-378-294-4-1. Please pick up the bed so that I can find another company (Sears) to deliver and set it up for my dad. My phone number is (626) 731-4615. I need to let my dad know when you will be there to pick up the bed so please call me.

Amelia Frazier

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Tags: jcpenney complaint department, jcpenney delivery service, jc penney mattress delivery
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