Me and my two sisters went to the Hollister in Stratford for shopping. After we chose what to buy we queued up and was served by a women. She left the till and was walking around the store. She literally made us wait at the till for a good 10mins. When she came I asked her why she left without saying anything to us.
She insisted that the product I wanted to buy didnt have a barcode therefore she went around looking for a product with the same price. Then she made us wait because her till didnt have 10p coins. We waited for another 5 mins. Once she gave the change and reciept she said bye. I said to her that she should usually explain to the customer what we’re awaiting on; not walk off without explaining and should say sorry for making us wait.
At the time the male cashier next to her started shouting and telling me I should move and leave the store. I argued with him and said he should not get involved as I wasnt speaking to him. He continued saying ‘move, next customer, go bye’. I reported the situation to the store manager at that same moment. I am extremely disappointed!
I have been a customer in Hollister for so long and have never had a problem like this previously. The worker has no right of shouting at me and assaulting me like that next to others. I have said nothing wrong. I work aswell, i know how customers should be taken care off. I am not satisfied at all!
Are You Upset Or Frustrated At A Business?
- hollister bad customer service
- bad customer service at the mall
- hollister tallahassee mall better business bureau
- hollister clothing store customer service line
- hollister clothing ripoff report
- hollister clothing customer service number