I went in to the Hollister store in Newark, Calif. at the mall, to purchase 2 gift cards….the salesclerk told me that they were all out of them and laughed. She said that they forgot to order some. (still laughing). I said that it the manager didn’t seem to be doing her job very well, since I needed them for the weekend and I am a senior citizen and there are no other Hollister stores near me, as my driving is limited…..the other clerk standing there said that she was the manager and to just go online and buy them.
I do not purchase online…and the other clerk was the manager and she also laughed at me…I was apalled at how these 2 young women were so rude to me…I have frequented the store many times as I have grandaughters and nieces and I usually buy them gifts and gift cards…I am now rethinking if I should ever go back to the store….I feel that the manager should have the ability to know when stock is running low on gift cards…it is nearing the Christmas Season…anyway I am so very dissapointed at the way I was treated and laughed at in the store, and as I was leaving they both laughed and said have a nice day…and then really laughed again…I shall be telling everyone that I know that shops there about this treatment…You know just because I am a senior, I am not stupid and I don’t treat people with disrespect….of course I know this will go no further than me writing this. I am a very upset customer…
Are You Upset Or Frustrated At A Business?
- hollister clothes at roosevelt mall