To whom we may concern:
Yesterday 09/30/12 I find out one of channel we sign out with dish network is stopped work.
I call to dish network “#1 satisfaction” customer service phone number where I was on hold for almost 35 minutes wait first time and then I have to call back again because they hand up phone on me.
When I call second time I was talking with to “friendly” customer service representative who let me now they have right to do anything they want at any time without any note to the clients. When I ask nice people how I can contact executive office of the company I get answer is no way you can reach any one from executive office this is top secret information and cannot be provide to dish network clients.
1)My question is you advertise your company as #1 customer Satisfaction Company on tv and people who is working for you have very bad attitude with no respect to client.
2) Why you are not notified you client regard to changes you will make.
3) Why your employee refuse to provide phone number to executive office.
Please provide me with answer to mu question and let me now when can I file personal complain regards to your friendly employee.
4)Email address was provide to me is not working email.
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