I have been on the modification game with Chase since Jan 2010. On several occasions I supplied every document and they claimed it was either least or never received. I got so fed up with them that I recorded a phone conversation on my cell phone with a rep. I begged several agents if I could start sending in something to keep from getting too far behind and they said no cause it would interfere with mod process. Then finally after all this time I get a letter saying I’m not eligible for mod. Is there any real help out there or is this process a hoax? I am now out of work but getting unemployment and they will not use this as income.
Funny how they have me the runaround when I was working and giving all kinds of excuses regarding my documents. Chase really needs to be investigated. Interested in my recorded phone call with chase rep…
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