I am having BlackBerry 8520 Curve and purchased it on May’10. After buying this BB handset I am facing the problem in audio and not able to listen the voice clearly. I had submitted my handset for 4th time at Redington India Limited Ahmedabad for the same issue, but the problem is yet not rectified.
I have submitted my handset again at Redington on 26th July 2012 and they have given me the estimate of Rs. 4200 to change the housing of the handset. Before that I have given my handset at Redington for the same audio problem on 14th Mar 2012, 16th Jan 2011 & also give while the handset was in warranty period, but the problem is still same.
Now my question is that, I have give mobile 4 times for same issue and still I am facing same problem than why should I pay for housing, as it is manufacturing fault of handset. Still my mobile is at Redington and I want the permanent resolution for the audio problem, and if you are not able to solve the problem than please keep the handset with you, as I don’t want the defective handset.
I have purchased the Blackberry as it is the brand name and for the service but I am really disappointed by such kind of worst service.
Name: Nilesh Tak
Model: Blackberry Curve 8520
IMEI No: 359430037426992
Given at Redington on: 26th Jul 2012.
Please find the above details of handset and contact no, and I expect the positive response from your side. If the problem will not get rectified I will have to go for the legal action against the Blackberry and will also mention this issue on Facebook so another people also come to know about the services of Blackberry.
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