Unfortunately I am having a really bad time with Fed Ex. They lied when they said they had tried to deliver the parcel on the 22nd. I was in all day, ill, and they did not come to my home and ring the bell as I would have heard it. Also no notification was sent through my letter box saying they had tried to deliver a parcel.
Since then I have been trying to get a re delivery from Fed EX and every time I ring them they try to put me through to a supervisor and keep me holding on for ages until I get fed up and put the phone down. Yesterday they said the supervisor would ring me up within 1 hour and I am still waiting!
This will not do as I noticed delivery has cost £30.